University of Kentucky ROC Project
SMS Privacy Policy
​We are committed to protecting the privacy of our participants. We collect your phone numbers only when you voluntarily provide them to us when you want to schedule a study visit. We store your phone numbers on secure platforms.
Your phone numbers will only be used to communicate about study activities, such as reminders of upcoming study appointments and information about how to reschedule missed appointments. We use the RingCentral platform to send all SMS communications.
If you opt out of SMS messaging, we will not send you any more SMS messages, nor will we sell or transfer your phone number to another party.
Messaging originator opt-in data and consent will NOT be shared with any third parties.
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University of Kentucky ROC Project SMS Terms and Conditions
Users can expect to receive appointment reminders and information about how to reschedule missed appointments. Messaging frequency may vary. Message and data rates may apply. To opt out at any time, text STOP. For assistance, text HELP or visit our website at https://www.aqrlab.org/general-9. See above for privacy policy.
Subscriber Opt-in and Opt-out messaging
To opt in, text “START”
Opt in message: “Thank you for opting into SMS messaging from the University of Kentucky ROC Project. You may receive up to 10 messages per week. To opt out, text STOP. For assistance, text HELP or visit https://www.aqrlab.org/general-9. Message frequency may vary and data rates may apply.”
To opt out, text “STOP”
Opt out message: “You will no longer receive messages from the University of Kentucky ROC Project. To opt back in at any time reply START.”
To request help, text “HELP”
Help message: “Thank you for contacting the University of Kentucky ROC Project. You can find help by emailing ROCproject@uky.edu”